Frequently Asked Questions

Are your products safe for all skin types?

Yes! All Lulani Beauty Wellness products are formulated to be gentle and suitable for a wide range of skin types, including sensitive skin. We recommend doing a patch test before first use if you have highly reactive skin.

Do you deliver across South Africa?

Absolutely. We deliver nationwide across South Africa, including major cities like Johannesburg, Cape Town, Durban, Pretoria, and surrounding areas. Delivery times typically range from 3–7 business days.

How long before I see results?

Results vary by product. Most customers notice visible improvements within 7–14 days of consistent use. For devices like the IPL Hair Removal Device or LED Acne Wand, we recommend following the full treatment schedule for best results.

Can I return a product if I'm not satisfied?

We want you to love every Lulani product. If you're not completely satisfied, please contact us within 14 days of receiving your order and we'll do our best to make it right.

Are your products cruelty-free?

Yes — Lulani Beauty Wellness is committed to ethical beauty. Our products are not tested on animals and we are proud to be a cruelty-free brand.